What you do between appointments has a huge impact on retention. Taking care of extensions is actually really simple.

Clean your lashes regularly using a lash-extension-safe cleanser. Get into the lash line — not just the tips. Rinse thoroughly and gently pat dry.
Once they're clean and dry, gently brush through them with a clean spoolie. Don't aggressively brush wet, tangled lashes.
No pulling. No twisting. No absentmindedly picking extensions off. You can pull out your natural lash with the extension.
Mascara creates buildup and makes proper cleansing much harder. You got extensions so we wouldn't have to do this anymore.
Sweated? Swam? Cried? Wore makeup? Watery eyes all day? Oily day? Wash your lashes.
Your extensions are waterproof. They are NOT oil-proof, steam-proof, tear-proof, watery-eye-proof, sweat-proof, makeup-proof or dirty-lash-proof.
The lashes can handle getting wet. What they cannot handle well is oil, salt, makeup, skincare, sweat, tears and everyday buildup being left to sit along the lash line.
Cried? Wash them. Worked out? Wash them. Went swimming? Wash them. Watery eyes all day? Wash them. Wore makeup? Wash them. Got sweaty or oily? You already know — wash them.
I handle the application. You handle what happens when you leave.
Retention can be affected by your natural lash cycle, amount of natural lashes, skincare, makeup, environment, lifestyle and aftercare. That's why one client may comfortably make it three weeks while another prefers coming every two.
Good retention isn't about never touching water. It's about keeping your lashes clean and cared for.
Don't pick. Don't pull. Don't cake makeup around the lash line. Don't use random internet hacks to remove them. And please don't wait until something becomes a disaster before reaching out.
Most clients return every 2–4 weeks. At least 40% remaining = fill eligible. Beyond 4 weeks = new full set.
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